Shipping Policy

At [Brand Name], we are committed to delivering your wallets safely, securely, and on time. Every order is carefully checked and packaged before dispatch to ensure it reaches you in excellent condition.

Order Processing

Orders are typically processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Standard delivery usually takes approximately 3–7 business days after dispatch. Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before you complete your order. Promotional free-shipping offers may be available from time to time.

Order Tracking

Once your order has been dispatched, tracking information may be provided via email, SMS, or WhatsApp, depending on the courier service.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations. Please provide a complete address and an active phone number to avoid delays or unsuccessful delivery attempts.

Incorrect Address

Customers are responsible for providing accurate shipping details. [theleatherloom] cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact information.

Delayed or Lost Orders

If your order is significantly delayed or you experience any delivery-related issue, please contact our customer support team. We will coordinate with the courier service and assist you in resolving the issue as quickly as possible.

Damaged Package

If your wallet arrives damaged or you receive an incorrect item, please contact us promptly with your order details and clear photos of the product and packaging so our team can review the issue.

Contact Us

For any questions regarding shipping or delivery, please contact our customer support team. We’ll be happy to assist you with your order.